REPLY INSTANTLY TO DONORS

Stop Copying Email Addresses and Start Thanking Donors Instantly

Reply directly to donation notifications with one click. Charitable’s reply-to feature lets you send personal thank you messages without the hassle of copying emails or opening new tabs.

Reply to donors main feature

Turn Every Donation Notification Into a Relationship-Building Opportunity

Get smart email features that make it simple to connect with donors right from your inbox.

Get instant notifications when donations arrive so you can respond right away.

Hit reply on donation notifications and the donor’s email fills in automatically.

Turn the feature on or off with a simple switch in your email settings.

Send professional tax receipts that feature your organization’s branding and information automatically.

Customize donation notifications with your logo, colors, and messaging to match your brand.

Reply directly to offline donation notifications just like you do with online gifts.

Configure your settings once and Charitable handles the rest.

Send heartfelt thank you messages without the copy-paste routine slowing you down.

Send donation alerts to multiple team members so everyone stays informed and responsive.

Why You’ll Love The Reply To Feature From Charitable

Charitable offers a powerful and affordable way to manage donor replies, so you can connect instantly with donors and build stronger relationships.

Instant Emails

Respond to Donors in Seconds

You don’t need to jump through hoops to thank your supporters anymore. When a donation comes in, just hit reply and type your message.

The donor’s email address fills in automatically, so you can send a personal thank you in seconds.

Quick responses show donors you care about them, not just their money.

Instant replies

No copy-paste needed

Personal connection

Reply to donor
Charitable email customizations

Personalized Emails

Build Stronger Donor Relationships

Personal thank you messages make donors feel appreciated and seen.

When you respond quickly with a heartfelt note, donors remember that experience. They’re more likely to give again and tell others about your cause.

Our reply-to feature removes every barrier between you and your supporters.

Increased donor retention

Memorable experiences

Easy follow-ups

Customizable Templates

Professional Branding Without the Work

Use our premade templates to get started. Simply customize your emails and receipts to include your logo, colors, and messaging.

Donors receive professional communications that build trust in your organization.

Your emails look polished without spending hours on design.

Custom branding

Professional appearance

Consistent messaging

Email settings feature
Reply to donor email

Emails on Auto-Pilot

Save Time With Smart Automation

Configure your email settings once and let Charitable handle the rest. Notifications go out automatically when donations arrive. Receipts send themselves. Your team gets alerts without you lifting a finger.

You can focus on your mission instead of managing email logistics. The system works in the background while you build relationships and raise funds.

Automatic notifications

Hands-free operation

Save admin time

Ready to Start Smart Fundraising With Charitable?

Get started with Charitable Pro today. We’re so confident you’ll love it that we back every purchase with our 14-day money-back guarantee – giving you the freedom to explore risk-free.

See How Easy It Is To Set Up A Fundraiser With Charitable

Here’s What Our Customers Have To Say

Reply To Donors –
Frequently Asked Questions

Do you have a question about Charitable’s feature to reply to donors instantly? See the list below for our most frequently asked questions. If your question is not listed here, please contact us.

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Peer-to-Peer Fundraising

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Keep 100% of donations with zero platform fees

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Donor Management

Donation Management

Manage donation records and donor profiles with ease.

Auto-created records

Individual donor profiles

Easy import/export

Recurring Donations

Convert one-time donors into loyal, long-term supporters.

Enable automated recurring payments with ease

Provide donor accounts for seamless contribution management

Offer flexible donation frequencies to suit individual preferences

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What's New In Charitable

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automation Improvement

🔌 Charitable Meets Zapier: Connect to 7,000+ Apps and Automate Your Fundraising

Tired of manually copying donation data into accounting sheets or tracking down new donor signups? Put your administrative tasks on autopilot. Charitable is now officially on Zapier, giving you a powerful, no-code way to plug your fundraising directly into the rest of your favorite tools.

Every donation, donor signup, and campaign milestone can now trigger an automated workflow seamlessly.

What’s New:

♾️ Connect to 7,000+ Apps: Bridge your Charitable campaigns with everyday software like Google Sheets, QuickBooks, Slack, Mailchimp, HubSpot, Notion, Airtable, and thousands more.

⚡ 12 Powerful Triggers: Build deep workflows using smart automation triggers covering the entire donation lifecycle—including New Donation, New Donor, Subscription Cancelled, and Campaign Goal Reached.

📋 Pre-Built Action Templates: Get started in three minutes or less with our pre-made template combinations, like automatically logging new donations straight into a Google Sheet or firing custom donor welcome emails through Gmail.

🚫 Zero Code Needed: No complex webhooks or custom PHP scripts required. Just pick your trigger, choose your app, map your fields, and let Zapier handle the heavy lifting.

Ready to save hours of admin time? Grab Charitable Pro with the Automation Connect addon today and launch your first Zap!

Improvement Payments

🚀 Introducing PayPal Commerce: One Connection, Six Ways to Donate

Donors expect modern, flexible payment options when they support a cause. If they don’t see their preferred method on your donation form, they often disappear without a word. With PayPal Commerce, we are bringing a completely modernized checkout experience right to your campaigns.

Enjoy a single integration that upgrades your forms, makes giving seamless, and helps you capture every single donation.

What’s New:

🔌 One-Click Connection: Skip messy API keys and developer docs. Simply click “Connect with PayPal,” sign in to your business account, and your modern form is live in under five minutes.

💳 Six Ways to Give: Give your supporters instant access to PayPal balance, Venmo (US), Pay Later financing, major credit/debit cards, Apple Pay (Safari), and Google Pay (Chrome) all from the exact same form.

🔄 Flexible Recurring Giving: Fully supports monthly giving. Choose between the PayPal Subscriptions API (handled automatically on PayPal’s end) or Vault + Cron (handled securely right on your site).

💬 Friendly Error Recovery: No more confusing browser alerts. If a payment is declined, donors see plain-language, inline messages that guide them on how to fix the issue and complete their gift.

Ready for PayPal, modernized? Update to Charitable Pro 1.8.15+ (or Charitable Lite 1.8.11+) and connect your account today!

Campaigns New

⏳ Campaign Countdown: Drive Urgency and Lift Donations

Urgency is one of the most powerful tools in fundraising! Meet Campaign Countdown—a live, real-time timer built to turn procrastination into immediate generosity.

campaign_countdown_animation

What’s New:

⏱️ Live, Real-Time Urgency: Beautifully track days, hours, minutes, and seconds down to your campaign’s deadline w/ live-updating visual countdowns.

🎨 Tailored to Your Look: Choose between Boxed bordered tiles or a clean, single-line Inline display. Match your theme instantly with font and deep color controls.

🛠️ Place it Anywhere: Drop the countdown anywhere you like using the Campaign Builder field, a dedicated Gutenberg block, or a simple shortcode.

🚨 Smart Expiry Actions: Total control over the end state—choose to automatically replace the timer with a custom message, freeze it at zero, and more.

Improvement Migrations

↔️ Importing From GiveWP, Donorbox, GiveButter… even CSV!

Whether you’re migrating from another platform or consolidating your records, moving your data to Charitable is now faster and more flexible than ever. We’ve streamlined the process so you can bring over your entire fundraising history in just a few clicks.

🔄 Native GiveWP, Donorbox, & GiveButter Support: Switching from a major platform? Our dedicated migration tools handle the heavy lifting, automatically mapping your donors and donations directly into Charitable—no technical skills required.

📂 Universal CSV Import: Moving from a custom system or a specialized CRM? If you can export it to a CSV, you can import it here. Our smart mapping tool lets you align your columns to Charitable fields like names, emails, phone numbers, and addresses in seconds.

Instant Donor Profiles & Custom Tags: Automatically create rich donor profiles and bring in custom tags to keep your data organized. Segment and engage your supporters from day one with a clean, professional database structure.


Ready to make the switch?

Check out our GiveWP Migration Guide

Learn more about our Import Tools

Improvement Payments

💳 New Braintree Features For Your European Donors

With the release of Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust and prefer, making giving seamless for international supporters.

🌍 Six New European Payment Methods: Support popular local options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), and more to meet donors where they are.

⚡ Frictionless Donor Experience: These bank-based methods allow donors to authenticate directly with their own bank in a secure popup… no credit card numbers required.

⚙️ Automatic Currency Sync: No complex setup needed. The builder automatically displays the correct payment buttons based on your site’s currency (EUR or PLN), ensuring a relevant experience for every visitor.