Charitable Documentation

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CSV Exports – Column Dictionary

Ambassadors puts a Download CSV button in several places across the admin. This page covers where each one lives, what it’s useful for, and a full column dictionary for every export so you know exactly what you’re working with.

Whether you’re pulling data for a board report, importing ambassador records into a CRM, or just keeping a paper trail of your moderation decisions, this is your reference.

Requires: Charitable Pro 1.8.16+
Charitable Ambassadors 3.0.0+

How to Export Your Data

Every CSV export in Ambassadors works the same way: find the section you want, click the Download CSV button, and the file downloads immediately. There’s no separate export screen or queue to wait for. Here’s where each button lives and what you’d use it for.

Overview Dashboard exports

Go to Charitable » Ambassadors » Overview. Several sections on this screen have their own Download CSV button, and each one exports data for the date range you currently have selected. Adjust the date range first, then click export, and the file will reflect exactly what you see on screen.

  • KPI Summary: The six headline numbers (Raised, Donations, Donors, etc.) plus trend percentages compared to the previous period. Useful for board reports or monthly snapshots.
  • Donations Over Time: The same data behind the hero chart, broken into date buckets. Good for charting trends in a spreadsheet.
  • Top Fundraisers: A ranked list of your best-performing fundraisers with goal progress and donor counts.
  • Top Ambassadors: Per-person rollup of raised totals and fundraiser counts. Useful for recognizing top performers.
  • Top Parents: Which parent campaigns are driving the most activity. Useful for deciding where to focus.
  • Recruitment Log / Top Recruiters: Only available when Invitations is enabled. Shows who recruited whom and how your top inviters are performing.

Moderation export

Go to Charitable » Ambassadors » Moderation and select the view you want to export (Pending, Action Required, Rejected, or Approved). The Download CSV button exports whatever view is currently active. This is useful for audits, handoffs between moderators, or keeping a record of rejected applications.

Directory exports

Go to Charitable » Ambassadors » Directory. The list-level export downloads every ambassador in your current filtered view, including their lifetime stats, verification status, and who recruited them. You can also open an individual ambassador’s profile and export just their donation history from the Donations tab on that profile page.

Invitations exports

Go to Charitable » Ambassadors » Invitations. You’ll find two exports here: a chronological activity log of every invite-related event, and a leaderboard of your top recruiters. Both reflect the currently selected date range.

Per-ambassador donation export

This one is for your ambassadors themselves, not for admins. When you enable the Allow Export of Donation History setting, each ambassador sees a Donations export option on their My Campaigns page. They can download the donation history for their own fundraisers only. Donor email addresses are excluded by default unless you specifically turn that on.


What Every Export Has in Common

Before you dig into the column details, a few things are true of every CSV export Ambassadors produces:

GuaranteeNotes
Formula-injection safeEvery cell that starts with =, +, -, @, tab, or CR is prefixed with a single quote so Excel doesn’t interpret it as a formula. Standard OWASP defense.
Row cap of 10,000Default per-export. Filterable via charitable_ambassadors_<surface>_csv_max_rows. Larger exports should be split by date range.
UTF-8 encodedIncludes the BOM so Excel renders accented characters correctly on Windows.
First row is the headerColumn names in plain English.
No PII unless you opt inAnonymous donor names appear as “Anonymous” by default. The Directory’s export-anonymous-donor-details setting changes that, and exports tagged as “owner” surfaces show full names.

Overview Exports

The Overview Dashboard has Download CSV buttons on multiple sections. Each one exports data for the date range currently selected at the top of the screen.

KPI Summary CSV

This export gives you the six headline numbers from the top of the dashboard, along with how each metric trended compared to the previous period of equal length. Good for dropping into a monthly report or board slide.

ColumnTypeNotes
Metricstring“Raised”, “Donations”, “Donors”, etc.
ValuefloatNumeric value for the current period.
Previous ValuefloatValue for the equal-length previous period.
Trend %floatPercent change. Empty if either value is zero.
Trend Directionstring“up”, “down”, “flat”, or empty.

Donations Over Time CSV

This export contains the same bucketed data behind the hero chart on the Overview screen. Each row is a date bucket, making it easy to build your own charts or trend analysis in a spreadsheet.

ColumnTypeNotes
Bucket StartdateFirst day of the bucket (YYYY-MM-DD).
Bucket EnddateLast day of the bucket.
Parent CampaignsfloatDollar total to parent campaigns in this bucket.
FundraisersfloatDollar total to fundraisers in this bucket.
TotalfloatSum of the two.

Top Fundraisers CSV

A ranked list of your best-performing fundraisers for the selected date range, with full goal progress and donor counts included. Useful for recognizing top performers or sharing results with campaign organizers.

ColumnTypeNotes
Rankint1-based position in the top list.
Fundraiser TitlestringThe campaign title.
Ambassador NamestringThe author.
Parent TitlestringThe parent campaign this rolls up to.
RaisedfloatIn the active date range.
GoalfloatStatic target.
Percent of GoalfloatRaised / Goal.
Donor CountintUnique donors in the range.

Top Ambassadors CSV

A per-person rollup showing how much each ambassador raised across all their fundraisers in the selected range. Good for leaderboard recognition emails or CRM imports.

ColumnTypeNotes
Rankint1-based.
Ambassador NamestringDisplay name.
EmailstringEmail address.
Fundraisers CountintNumber of fundraisers in the range.
RaisedfloatTotal across all their fundraisers in the range.
Donor CountintUnique donors in the range.

Top Parents CSV

The data behind the donut chart on the Overview screen, showing which parent campaigns are driving the most fundraising activity. Useful for deciding where to focus recruitment or promotion efforts.

ColumnTypeNotes
Rankint1-based.
Parent TitlestringParent campaign title.
RaisedfloatIn the range.
Donor CountintUnique donors in the range.
Share of TotalfloatThis parent’s raised divided by site total.

Recruitment Log CSV

Only available when Invitations is enabled. This export gives you a chronological record of every recruit, who brought them in, and what their current status is.

ColumnTypeNotes
Recruit NamestringThe recruited ambassador.
Recruit EmailstringEmail.
Inviter NamestringThe recruiter.
Inviter EmailstringEmail.
Statusstring“Approved”, “Pending”, “Rejected”.
Recruited AtdatetimeWhen attribution stamped (YYYY-MM-DD HH:MM:SS).
TokenstringThe token they came in through.

Recruitment Top Recruiters CSV

A leaderboard of your most active inviters, showing total recruits alongside approved recruits so you can separate activity from results.

ColumnTypeNotes
Rankint1-based.
Inviter NamestringThe recruiter.
Inviter EmailstringEmail.
Total RecruitsintAll-status.
Approved RecruitsintStatus = Approved only.

Moderation Export

Available from the Moderation tab. The export always reflects the view you’re currently on, so switch to the view you need (Pending, Action Required, Rejected, or Approved) before clicking Download CSV.

Moderation Queue Export

ColumnTypeNotes
Fundraiser IDintCampaign post ID.
TitlestringFundraiser title.
Ambassador NamestringAuthor display name.
Ambassador EmailstringAuthor email.
Parent TitlestringParent campaign.
StatusstringPending / Action Required / Rejected / Approved.
SubmitteddatetimeFirst submission.
Last ActiondatetimeMost recent audit-log entry timestamp.
Reason / NotesstringMost recent reject reason or change-request notes.

Directory Exports

The Directory offers two levels of export: a list-level export for your entire ambassador roster, and a profile-level export for an individual ambassador’s donation history.

Directory List CSV

This exports every ambassador in the view you’re currently looking at, including any filters you’ve applied. If you’ve filtered to Verified ambassadors only, that’s what gets exported. All the columns visible in the list table are included, plus a few extras.

ColumnTypeNotes
User IDintWP user ID.
Display Namestring
Emailstring
RolesstringComma-separated WP roles.
Verifiedbool“1” or “0”.
Fundraisers TotalintAll-status count.
Fundraisers Publishedint
Fundraisers Pendingint
Fundraisers Rejectedint
Lifetime RaisedfloatAcross all their fundraisers.
YTD RaisedfloatCurrent year.
Donor CountintUnique donors.
Donation CountintDonations received.
Last Activitydatetime
JoineddatetimeWP user_registered.
Recruited BystringInviter display name, or “” if self-signup.

Directory Profile Donations CSV

Available from the Donations tab inside a single ambassador’s profile page. This lists every donation that ambassador’s fundraisers have received, which is useful for giving an ambassador a full picture of their impact or for compliance record-keeping.

ColumnTypeNotes
Datedatetime
Donor Namestring“Anonymous” unless the override setting is on.
Donor Emailstring“” if anonymous.
Amountfloat
CurrencystringISO code.
Fundraiser TitlestringWhich fundraiser received the donation.
StatusstringCompleted / Refunded / Failed.

Invitations Exports

Available from the Invitations tab when Invitations is enabled.

Recent Activity CSV

A chronological log of every invite-related event in the active date range, including clicks that didn’t result in a signup. Useful for understanding where your invite links are getting traction and where they’re going cold.

ColumnTypeNotes
Timestampdatetime
Eventstring“Clicked”, “Claimed”, “Self-recruit skipped”, etc.
Inviter Namestring
Inviter Emailstring
Recruit Namestring“” for click events without a claim.
Recruit Emailstring“”.
Tokenstring
Parent CampaignstringCampaign scoped to (if any).

Top Recruiters CSV

This export has the same columns as the Overview’s Recruitment Top Recruiters CSV. It’s surfaced here on the Invitations tab so you can pull recruiter data without having to navigate back to the Overview screen. If you’re already working in Invitations, this saves you the trip.

Per-Ambassador Donation Report

Ambassadors can export their own donation history from the My Campaigns page using the Donations action on each fundraiser card. This is governed by the Allow Export of Donation History setting, so you stay in control of whether it’s available.

The columns match the Directory Profile Donations CSV, with three differences:

  • “Donor Email” is omitted by default. Toggle Include personal details for anonymous donors under My Campaigns settings to include it.
  • “Currency” is omitted since this is always a single-currency export.
  • “Fundraiser Title” is omitted since the export is already scoped to a single fundraiser.

Filename Pattern

Every Ambassadors CSV follows the same naming convention, which makes it easy to find the right file later:

ambassadors-<section>-<start-date>-to-<end-date>.csv

For example:

ambassadors-kpi-summary-2026-01-01-to-2026-12-31.csv
ambassadors-top-fundraisers-2026-05-01-to-2026-05-31.csv
ambassadors-directory-2026-05-30.csv

The dates in the filename are the export’s window, so you can use the filename itself as your archive key without having to open the file.

Row Cap

The default cap is 10,000 rows per export. If you regularly hit that limit, you have two options: narrow your date range to split the export into smaller chunks, or raise the cap using the filter for that surface:

add_filter( 'charitable_ambassadors_overview_csv_max_rows', function () {
    return 50000;
} );

add_filter( 'charitable_ambassadors_directory_csv_max_rows', function () {
    return 50000;
} );

add_filter( 'charitable_ambassadors_invitations_csv_max_rows', function () {
    return 50000;
} );

A Few Things Worth Knowing Before You Open That CSV

Most of these only come up once, but they’re the kind of thing that saves you 20 minutes of frustration when they do.

  • Use Google Sheets if Excel is acting up. Sheets handles the UTF-8 BOM correctly on Mac and Linux. Excel on Windows can mangle accented characters even when the BOM is present, so if names or addresses look garbled, try Sheets first.
  • Save the file before opening it in Excel. Some versions of Excel on Windows will auto-convert columns the moment you open them, which can turn numeric IDs into dates or strip leading zeros. Saving the raw file first gives you a fallback.
  • Only enable anonymous donor details if you actually need them. Most programs don’t need to expose anonymized PII in their exports, and keeping that setting off means less data to manage and secure.
  • Use the filename as your archive key. The date range is baked into every filename, so you’ll always know what window a given file covers without having to open it.

Developer Reference

CSV Handler Classes

ClassHandles
Charitable_Ambassadors_Overview_CSVOverview Dashboard exports.
Charitable_Ambassadors_Directory_CSVDirectory list + profile exports.
Charitable_Ambassadors_Invitations_CSVInvitations tab exports.

Each handler is invoked via admin-post.php?action=charitable_ambassadors_<surface>_csv with a section query arg and nonce.

Formula-Injection Neutralization

Every cell value passes through:

$value = Charitable_Ambassadors_Overview_CSV::neutralize_csv_cell( $value );

This prefixes a single quote to any string that starts with =, +, -, @, a tab, or a carriage return, following OWASP’s recommended defense against CSV injection and Excel formula injection.

Filters

FilterDefaultPurpose
charitable_ambassadors_overview_csv_max_rows10000Cap on Overview exports.
charitable_ambassadors_directory_csv_max_rows10000Cap on Directory exports.
charitable_ambassadors_invitations_csv_max_rows10000Cap on Invitations exports.
charitable_ambassadors_directory_csv_cell''Override the value for a custom column. Receives ('', $col, $user).
charitable_ambassadors_overview_csv_header_<section>computedModify the header row for a given section.
charitable_ambassadors_overview_csv_row_<section>computedModify the data rows for a given section.

Capabilities

All admin-side exports require manage_charitable_settings. The per-ambassador donation report on My Campaigns requires the user to be the post_author of the campaign being exported.

You May Also Want to Read

These are the Ambassadors docs most closely related to this one. Bookmark the ones that match how you use your data and come back to them when you need a refresher.

  • Overview Dashboard – where most of these exports live and where your date range selection happens.
  • Directory – the full ambassador roster, with its own list and profile-level exports.
  • Moderation – the queue where you review and approve fundraiser submissions, with its own export per view.
  • Invitations – the recruitment system behind the Recruitment Log and Top Recruiters exports.
  • Hooks & filters in Ambassadors – the developer reference for customizing export behavior.

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automation update

⚡ Visual Automation Builder: Drag and Drop With No Code!

Charitable Automation Connect 2.3.0 introduces the Visual Automation Builder, a full-screen canvas that lays each automation out as a flow of connected cards: a trigger, optional conditions, and a list of actions that run in order.

🧩 Many actions, one trigger: Tag a donor, send an email, add a note, and fire a webhook from a single event, dragged into any order.

✉️ Act inside Charitable: New Send Email, Tag Donor, and Add Donor Note actions run with no external service required.

🔤 Merge tags: Personalize emails and notes with live fields like {first_name}, {total}, and {campaign_name}.

🔁 Apply to existing donors: Run Tag Donor and Add Donor Note against the donors you already have.

🖥️ Canvas or Simple: Switch views anytime, and automations built before 2.3.0 keep working unchanged.

Read more here.

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📬 Introducing Brevo for Charitable: Turn Donors into Subscribers Automatically

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Simply collect donor consent right on your donation form and start your welcome series immediately.

What’s New:

🔄 Automated Subscriber Sync: New donors who opt in are added straight to your Brevo contact list as soon as their payment clears—no manual exports or CSV imports required.

🎯 Granular Consent & Opt-In Control: Customize your checkbox label, choose whether it defaults to checked or unchecked, or turn on Brevo double opt-in to keep your list clean and compliant.

📋 Per-Campaign List Mapping: Route supporters to your global email list or map specific campaigns to targeted Brevo lists to tailor your follow-up messaging.

⚡ 5-Minute Setup: Connect instantly by pasting your Brevo API key into the Newsletter settings, map your contact fields, and start building your email list on autopilot.

Ready to grow your mailing list? Brevo is available now starting on the Charitable Plus plan—connect your account today!

recurring donations updated

💳 Introducing Card Updates: Fix Expired Cards Without Losing Subscriptions!

newExpired or updated credit cards are one of the biggest silent leaks in recurring fundraising. With Card Updates in the Recurring Donations extension, donors can now refresh their payment details directly—keeping their subscription, schedule, and giving history completely intact.

No canceled plans, no lost history, and zero administrative headache for your team.

What’s New:

⚡ 30-Second Self-Service: Donors get a dedicated “Update Card” button in their dashboard that opens Stripe’s secure, PCI-compliant Customer Portal to update card details instantly.

🔒 Scoped & Safe Access: Scoped exclusively to card updates by default, donors can’t accidentally cancel or alter their plans from inside the portal, keeping your webhooks and data in sync.

🤝 Admin-Assisted Support: Helping a donor on the phone? Open their secure Stripe portal in one click from your admin screen or generate a single-use update link to email them.

📋 Automatic Audit Trail: Every payment method update is recorded automatically with a timestamp in both system-wide logs and the individual donor’s profile.

Ready to protect your recurring revenue? Get the Plus or Pro plan and update Recurring Donations to 2.3.0+ and enable “Update Payment Method” under your Settings today!

Integration page builder

Divi Fans Rejoice! Native Divi 5 Campaign Progress Bar Module!

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Create campaign updates that are VISUAL AND LIVE. You can also:

📊 Campaign Progress Bar: Drop a live progress bar into any Divi 5 layout and show goal progress in real time.

🎨 Deep styling controls: Easily customize the bar and track color, height, and radius to match your brand perfectly.

👁️ Visual Builder ready: Configure and preview everything directly on the Divi canvas as a first-class module.

🔁 Identical rendering: The same exact engine powers this module, meaning consistent design without legacy shims.

✅ Faster launches: Never leave the Divi 5 interface to configure shortcodes or guess how your goal labels will look.

Learn more here.

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⚡ Mini Donation: Add a compact, high-converting donation widget with preset amounts and full color control.

⏳ Campaign Countdown: Build urgency for a deadline-driven appeal, complete with optional confetti when the goal is hit.

📣 Donation Feed: Prove momentum by showing visitors the social proof of real people giving right now.

🏆 Donor Leaderboard: Celebrate top supporters with gold, silver, and bronze styling to spark friendly giving.

🖼️ Campaign Showcase: Feature multiple campaigns in a landing page grid or carousel, with search, filters, and badges.

Learn more here.