As of Charitable 1.5, there are two emails that apply specifically to offline donations:

• Offline Donation Receipt
• Offline Donation Notification

These emails are only sent for offline donations which are pending.

To activate these emails, go to Charitable > Settings > Emails, and click Enable Email for both of these.

Offline Payment Instructions

In the Offline Donation Receipt email, you can display the offline payment instructions to help your donor know how to complete their donation.

To do this, click Email Settings, then add the following shortcode to the body of the email:

[charitable_email show=offline_instructions]