Pre-sales Support

Free Support

If you are using Charitable Lite (Free) version and would like to ask a question or get support on the core plugin then please visit the WordPress.org forums where our support team can assist you.

Documentation

Need help getting started or tips on how to customize a campaign page or donation form? Perhaps you want to learn more about to fine-tune extensions? Then visit our documentation area.

My Account

Looking for your download links or license keys? You can also update your contact and billing information in your account, along with reaching out to priority support and get inside information on upcoming betas.

We’re here to help!

Our support hours are between 9am and 5pm, Monday to Friday. We generally reply to support requests within 24 hours.

We’re based in Florida (United States), and our time zone is Eastern Time (UTC-05:00).