CAMPAIGN UPDATES

Keep Donors in the Loop and Build Lasting Relationships

A powerful, beautifully simple way to keep donors informed, engaged, and connected to the causes they care about.

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Campaign Updates lets you publish progress updates for your campaigns, display them on campaign pages, and email donors who have opted in. Donors can subscribe at donation time and unsubscribe per campaign.

Campaign updates block in charitable builder

Transform Donor Relationships with Campaign Updates

A donation should be the beginning of a story, not the end. With Campaign Updates, you can bridge the gap between a contribution and its impact. Share milestones, success stories, and urgent news to keep your supporters engaged and feeling like true partners in your mission. Transparency builds trust, and trust turns one-time donors into lifelong advocates.

Add Updates Anywhere Without Any Code

You don’t need a developer to keep your supporters in the loop. This powerful feature is built directly into the Charitable editor, allowing you to post progress reports in seconds. Simply use the intuitive Campaign Builder, the dedicated Gutenberg block, or a flexible shortcode to display your updates exactly where they look best—no coding required.

Complete Control Over Your Communication

Tailor your updates and delivery methods to match your organization’s voice. You have the flexibility to:

  • Categorize Your Content: Choose between General, Milestone, or Urgent update types to signal the importance of your news.
  • Feature Key Moments: Pin your most important update to the top of your campaign page with special styling to catch every visitor’s eye.
  • Automate Your Emailing: Choose to send emails manually, or set them to trigger automatically whenever you publish a new or featured update.
  • Maintain Compliance: Ensure peace of mind with built-in, transparent opt-in checkboxes and one-click unsubscribe links for every donor.
  • Draft and Refine: Save your progress as a draft and use the rich-text editor to perfect your message before it goes live to your audience.

More information

Get started with the Charitable Campaign Updates documentation.

Minimum requirements:

  • PHP 7.4+
  • Charitable Pro 1.8.13+

Popular Charitable Extensions

Charitable extensions allow you to add features to your campaigns and expand how you can get donations.

Recurring Donations

Grow your organization’s revenue easily with recurring donations from your most reliable donors.

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Donor Comments

Give your donors the ability to share a message when they donate.

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Charitable PDF Receipts

Make life easy for your donors by providing them with a PDF receipt for their donation.

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Frequently Asked Questions

See the list below for our most frequently asked questions. If your question is not listed here, please contact us.

Can I see a demo of Charitable?

You can. Contact us and we’ll be glad to set you up with an up-close view of how Charitable can power your fundraising success. 

How long is my Charitable license valid for?

All Charitable purchases are for a one-year license. It gives you access to support and our frequent product updates. Annual renewals are automatic and you’re free to cancel any time. 

Does Charitable offer a money-back guarantee?

Sure. We are confident you’ll be delighted with Charitable. But, if you’re unhappy for any reason or have a rare issue we can’t resolve, you’ll get a full refund within 14 days of the purchase date. 

Can Charitable replace all the fundraising tools I’m using now?

Yes, Charitable offers a complete solution to raise funds and manage donations all in one place. It includes donation forms, peer-to-peer fundraising, annual tax receipts, reports, and so much more. Try it today and see how it can simplify your fundraising efforts – we offer a money-back guarantee.

What payment gateways do I get out of the box?

You can start accepting donations through PayPal and Stripe as soon as you launch. Using Charitable’s easy-to-install extensions, you can add other gateways such as Payrexx, Authorize.Net, and several others.

Can I generate tax receipts for my donors?

Yes, and it’s easy. Receipts go out automatically after the donation. Plus you can customize the receipt template to include your organization’s information and branding. 

Can I customize donation forms to match my website’s branding?

Absolutely. Charitable has layouts and color schemes for you to experiment with out of the box. If you’d like to keep everything consistent with your site’s design and identity, that’s the default option.

What's New In Charitable

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We won’t spam you. We only send an email when we think it will genuinely help you. Unsubscribe at any time!

Improvement Migrations

↔️ Importing From GiveWP, Donorbox, GiveButter… even CSV!

Whether you’re migrating from another platform or consolidating your records, moving your data to Charitable is now faster and more flexible than ever. We’ve streamlined the process so you can bring over your entire fundraising history in just a few clicks.

🔄 Native GiveWP, Donorbox, & GiveButter Support: Switching from a major platform? Our dedicated migration tools handle the heavy lifting, automatically mapping your donors and donations directly into Charitable—no technical skills required.

📂 Universal CSV Import: Moving from a custom system or a specialized CRM? If you can export it to a CSV, you can import it here. Our smart mapping tool lets you align your columns to Charitable fields like names, emails, phone numbers, and addresses in seconds.

⚡ Instant Donor Profiles & Custom Tags: Automatically create rich donor profiles and bring in custom tags to keep your data organized. Segment and engage your supporters from day one with a clean, professional database structure.

Ready to make the switch?

Check out our GiveWP Migration Guide

Learn more about our Import Tools

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Improvement Payments

💳 New Braintree Features For Your European Donors

With the release of Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust and prefer, making giving seamless for international supporters.

🌍 Six New European Payment Methods: Support popular local options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), and more to meet donors where they are.

⚡ Frictionless Donor Experience: These bank-based methods allow donors to authenticate directly with their own bank in a secure popup… no credit card numbers required.

⚙️ Automatic Currency Sync: No complex setup needed. The builder automatically displays the correct payment buttons based on your site’s currency (EUR or PLN), ensuring a relevant experience for every visitor.

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Campaigns New

🖼️ Campaign Featured Images: Pro-Level Visuals Made Simple

With the new Campaign Featured Image setting in our visual builder, you now have a single, dedicated place to manage how your fundraisers look across your entire site and beyond.

🖼️ One Image, Everywhere: Set a primary thumbnail that automatically syncs to campaign grids, lists, and shortcodes—no more relying on layout order.

📱 Social Sharing Optimized: Easily upload images at the perfect size to ensure your campaigns look stunning and professional when shared on social media.

🔍 SEO & Accessibility Ready: Add custom alt text directly within the builder to improve search rankings and ensure your mission is accessible to every supporter.

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Improvement receipts

🗓️ Annual Receipts 2.0: Send Year-End Receipts to Every Donor in Minutes

You can now send annual receipts in minutes with a few clicks to all your donors.

📧 One-Click Bulk Send Wizard that guides you to sending to hundreds of donors simultaneously directly from your WordPress dashboard.

🔍 Smart “Dry Run” Mode: See exactly who will receive a receipt and who will be skipped (and why) before a single email leaves your server.

🛡️ SMTP-Aware & Limit Protection: Charitable now detects your email setup and automatically adjusts batch sizes and pauses for daily limits to ensure your emails land in inboxes.

✅ Complete Audit Trail: Dedicated system log and on the individual donor’s profile, giving you a clear history for every fiscal year.

Stop dreading tax season and start spending that time on your mission. Update to Annual Receipts 2.0 and automate your year-end reporting today.

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Addon Donations Improvement

🎈Recurring Donations 2.0: Smarter Automation, Better Recovery, and More Control

We’ve completely rebuilt our Recurring Donations system to help you grow your reliable income stream while giving you (and your donors) more powerful tools than ever before.

What’s New:

🔒 Recurring-Only Campaigns: You can toggle “Recurring Only” mode in the campaign builder to hide the one-time option entirely, ensuring your supporters stay focused on long-term commitment.

📧 Automatic Payment Recovery: Our new Payment Failed Email fires automatically the moment a subscription fails.

🛠️ Self-Service Donor Control:The new Cancel Subscription Button appears directly in the donor dashboard, allowing supporters to pause or end their recurring gifts on their own terms—reducing your admin burden and payment disputes.

📊 Real-Time Revenue Insights: Track your growth, monitor active subscriptions, and see exactly how much predictable support is coming in each month at a glance.

Our new Recurring Donations addon gives you the professional-grade tools you need to grow your mission.

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